Privacy Policy and Terms of Service

Gorge Crew, LLC Privacy Policy for dmbgorgecrew.com

Effective Date: 1.1.2024

Welcome to dmbgorgecrew.com (the “Website”), owned and operated by Gorge Crew, LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, purchase products or services, subscribe to communications, or otherwise interact with us.

By using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Account login information

  • Any information you voluntarily provide through forms, surveys, customer support, or communications

B. Automatically Collected Information

When you visit the Website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring URLs

  • Website usage data

  • Cookies and tracking technologies

C. SMS and Mobile Information

If you opt in to receive SMS/text messages from us, we may collect:

  • Mobile phone number

  • Consent records

  • Messaging preferences

  • Message interaction data

2. How We Use Your Information

We may use your information to:

  • Provide products, services, and customer support

  • Process payments and transactions

  • Send order confirmations and account notifications

  • Send marketing emails and SMS communications

  • Improve the Website and customer experience

  • Analyze Website usage and trends

  • Detect fraud and maintain security

  • Comply with legal obligations

  • Enforce our Terms of Service

3. SMS/Text Messaging Compliance

We may collect phone numbers directly from customers when they:

  • Submit a website form

  • Create an account

  • Make a purchase

  • Subscribe to marketing updates

  • Register for events or promotions

  • Opt in through a checkbox, web form, keyword text message, or other consent mechanism

By providing your phone number and opting in to receive text messages, you expressly consent to receive recurring automated promotional and informational text messages from Gorge Crew, LLCat the phone number provided.

Consent is not a condition of purchase.

Message and data rates may apply.

Message frequency may vary depending on your interactions, purchases, subscriptions, and promotions.

You may opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

We maintain records of consent in compliance with applicable telecommunications and privacy laws, including but not limited to:

  • The Telephone Consumer Protection Act (TCPA)

  • The General Data Protection Regulation (GDPR)

  • The California Privacy Rights Act (CPRA)

  • Applicable state consumer privacy laws

Our opt-in methods are designed to comply with applicable privacy and telecommunications laws and require clear affirmative consent before marketing communications are sent.

We use customer data, including phone numbers, to:

  • Deliver requested SMS communications

  • Provide transactional notifications

  • Send marketing or promotional content when consent has been provided

  • Maintain account and communication records

  • Improve customer support and services

Customer data may be stored using secure third-party platforms and service providers, including:

  • Website hosting providers

  • CRM and email marketing platforms

  • Payment processors

  • SMS messaging providers and telecommunications vendors

  • Analytics and customer support platforms

We may share customer information, including phone numbers, with trusted SMS service providers solely for the purpose of delivering text messages and related communications.

We do not sell or share SMS consent data or phone numbers with third parties for their own marketing purposes.

Customers may request access to, correction of, or deletion of their personal information by contacting us at the email address listed below.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy laws, we process personal data under one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Where consent is required, you may withdraw consent at any time.

5. California Privacy Rights (CPRA)

If you are a California resident, you may have the following rights:

  • Right to know what personal information we collect

  • Right to access personal information

  • Right to correct inaccurate information

  • Right to delete personal information

  • Right to opt out of sale or sharing of personal information

  • Right to limit use of sensitive personal information

  • Right to non-discrimination for exercising privacy rights

To exercise your rights, contact us at:

Email: dmbgorgecrew@gmail.com

We will verify your request before processing it.

We do not knowingly sell personal information.

6. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Remember preferences

  • Analyze Website traffic

  • Personalize user experiences

  • Deliver advertising and marketing

You can control cookies through your browser settings.

If required by applicable law, we will request consent before using non-essential cookies.

7. Sharing of Information

We may share information with:

  • Payment processors

  • Hosting providers

  • Marketing and analytics vendors

  • SMS and communication service providers

  • Legal authorities when required by law

  • Business successors in connection with a merger, acquisition, or sale

We require service providers to protect your information and use it only for authorized purposes.

8. Data Retention

We retain personal information only as long as reasonably necessary for:

  • Business purposes

  • Legal compliance

  • Recordkeeping

  • Dispute resolution

  • Enforcement of agreements

Consent records for SMS communications may be retained to demonstrate compliance with applicable telecommunications laws.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure.

10. Children's Privacy

The Website is not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13, we will delete it.

11. Third-Party Links

The Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third parties.

12. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States.

Where required by law, we implement appropriate safeguards for international transfers.

13. Your Privacy Choices

You may:

  • Unsubscribe from marketing emails using the unsubscribe link

  • Opt out of SMS by replying STOP

  • Request access, correction, or deletion of your data

  • Disable cookies in browser settings

Contact us at:

Email: dmbgorgecrew@gmail.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted on this page.

Your continued use of the Website after updates constitutes acceptance of the revised policy.

15. Contact Information

Gorge Crew, LLC

Website: dmbgorgecrew.com

Email: dmbgorgecrew@gmail.com

Mailing Address: 

PO Box 671, Erie, CO 80516

Terms of Service for dmbgorgecrew.com

Effective Date: [Insert Effective Date]

These Terms of Service (“Terms”) govern your use of dmbgorgecrew.com (the “Website”) operated by Gorge Crew, LLC (“Company,” “we,” “our,” or “us”).

By accessing or using the Website, you agree to be bound by these Terms.

If you do not agree, do not use the Website.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use the Website.

By using the Website, you represent that you meet these requirements.

2. Use of the Website

You agree to use the Website only for lawful purposes and in compliance with these Terms.

You may not:

  • Violate any applicable laws or regulations

  • Interfere with Website security or functionality

  • Attempt unauthorized access to systems or accounts

  • Upload malicious code or harmful content

  • Use the Website for fraudulent or deceptive activities

3. Accounts

If you create an account, you are responsible for:

  • Maintaining confidentiality of account credentials

  • Restricting access to your account

  • All activities occurring under your account

We reserve the right to suspend or terminate accounts at our discretion.

4. Purchases and Payments

If products, services, tickets, memberships, or merchandise are sold through the Website:

  • Prices are subject to change without notice

  • Payments must be authorized and valid

  • Orders may be refused or canceled at our discretion

  • Refund policies, if applicable, will be posted separately

You agree to provide accurate billing and payment information.

5. SMS Communications and Consent

By voluntarily opting in to receive SMS/text communications, you provide express written consent to receive recurring automated marketing and informational messages from Gorge Crew, LLC.

Consent is not a condition of purchase.

Message and data rates may apply.

Message frequency may vary depending on user activity, subscriptions, promotions, and purchases.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us using the contact information listed below.

You acknowledge and agree that:

  • Opt-in methods must comply with applicable privacy and telecommunications laws, including but not limited to GDPR, CPRA, and TCPA

  • You are the authorized subscriber or customary user of the phone number provided

  • Electronic consent records may be retained for compliance purposes

  • Your phone number and related messaging data may be shared with SMS platform providers solely for message delivery and support services

We reserve the right to modify or discontinue messaging programs at any time.

6. Intellectual Property

All content on the Website, including:

  • Logos

  • Branding

  • Graphics

  • Text

  • Images

  • Videos

  • Designs

  • Software

is owned by or licensed to Gorge Crew, LLC and protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit Website content without prior written permission.

7. User Content

If you submit reviews, comments, media, or other content:

  • You grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content

  • You represent that you own or have rights to submit the content

  • You agree not to submit unlawful, infringing, or offensive material

We may remove user content at our discretion.

8. Third-Party Services

The Website may integrate with or link to third-party platforms or services.

We are not responsible for third-party content, products, services, or practices.

Your use of third-party services is governed by their terms and policies.

9. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY OR RELIABILITY

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Gorge Crew, LLC SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES

  • INCIDENTAL DAMAGES

  • CONSEQUENTIAL DAMAGES

  • SPECIAL DAMAGES

  • LOSS OF PROFITS

  • LOSS OF DATA

ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR SERVICES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless Gorge Crew, LLC and its affiliates, owners, employees, and agents from claims, damages, liabilities, and expenses arising from:

  • Your use of the Website

  • Violation of these Terms

  • Violation of law or third-party rights

12. Termination

We reserve the right to suspend or terminate access to the Website at any time and without notice for conduct we believe violates these Terms or applicable law.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising under these Terms shall be resolved through:

  • Good-faith negotiations first

  • Binding arbitration where permitted by law

  • Courts located in [Insert County and State], if arbitration does not apply

You waive any right to participate in class actions to the extent permitted by law.

15. Changes to These Terms

We may update these Terms at any time.

Updated Terms become effective upon posting to the Website.

Continued use of the Website constitutes acceptance of revised Terms.

16. Contact Information

Gorge Crew, LLC

Website: dmbgorgecrew.com

Email: dmbgorgecrew@gmail.com

Mailing Address: 

PO Box 671, Erie, CO 80516